Return & Refund Policy for Strechic

Last Updated: 15-12-23

Introduction

Welcome to Strechic. We want you to have the best shopping experience with us. Our goal is to provide high-quality fitness and activewear products that meet your expectations. If you are not completely satisfied with your purchase, this Return & Refund Policy explains the conditions and process for returns, exchanges, and refunds.

Return Policy

We accept returns for eligible products within 7 days of delivery. To be eligible for a return, your product must meet the following requirements:

1. The product must be unused, unworn, and in its original condition.
2. All original tags, packaging, and accessories must be included.
3. Products that are washed, damaged, altered, or used cannot be accepted for return.
4. Customers must provide order details and the reason for requesting a return.

To request a return, please contact our customer support team with your order number and product details. Our team will review your request and provide further instructions.

Exchange Policy

We offer exchanges for eligible products depending on product availability. If you receive an incorrect size, damaged product, or need a replacement, please contact us within the return period.

Exchange requests will only be processed after the returned product has been received and inspected.

Refund Policy

Once your returned product is received and inspected, we will notify you regarding the approval or rejection of your refund request.

• The refund will be processed through the original payment method.
• Refund processing time may vary depending on your payment provider.
• Shipping charges may not be refundable unless the product received was damaged, defective, or incorrect.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Kindly provide your order details and clear images of the product so we can review the issue and provide the best possible solution.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Changes to Our Return & Refund Policy

We may update this Return & Refund Policy from time to time. Any changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact us at:

Email: info@strechic.com, strechicfitness@gmail.com
Phone: +92 328 4411848